Children's Homes

About the service

We believe that Residential care should provide children and young people with skilled support from committed staff in a safe, caring and ordered environment. We have a responsibility to ensure that children and young people in residential care are protected from abuse, and neglect. Care should form part of a range of services, which combine to meet children and young people’s needs, and support their families and carers.

We recruit and support staff that are carefully selected and have opportunities to develop skills and professional practice through training and supervision. We have a number of values, which are important to the home and for the children and young people who are looked after.

• Dignity and Respect: recognising the value of young people, their uniqueness and their right to be treated with dignity and respect.
• Equality: ensuring that the services and facilities of the home are accessible and available to all. The service provided by our staff should not judge children and young people’s circumstances, backgrounds and lifestyles. It should not discriminate on the grounds of race, culture, language, religious beliefs, gender, sexuality or disability. Individuality will be valued.
• Quality: promoting quality services which are based on agreed standards and meet legal and good practice requirements. A commitment to ensure that staff working with children and young people will do what they say they do.
• Independence: a commitment to provide opportunities for children and young people to think and act independently whilst ensuring their safety at all times. To include a child or young person’s need for privacy.
• Rights: a commitment to children and young people, rights and entitlements
• Listening: a commitment to listen to children and young people and help them express their wishes and needs in whatever way is best suited to the individual child or young person.
• Development and fulfilment: recognition that young people are children first; all encouragement will be given to realise their full potential and to help children and young people achieve their hopes and ambitions and to develop their abilities in their daily lives. A commitment to ensure they have a good start in life.
• Confidentiality: treating all personal information in confidence