About Us
Working with partners to deliver person centered care
Supporting Hands Care Services is a small but experienced and knowledgeable company offering specialist care to a small number of young people. The organisation developed from its original status as a 16+ Semi-Independence Accommodation provider and benefits from the experience of working with some of the most complex young people who could not be accommodated with traditional residential care provisions. We provide placements for young people with emotional difficulties that present as challenging behaviour resulting from their life experiences, mild learning disabilities or difficulties.
We believe all children and young people have potential to change. We believe they can adapt to new environments, learn to develop positive relationships and live in a socially acceptable way. We recognise the importance of ensuring young people have a committed, consistent, and established team who will endeavour to fully address their needs.
Supporting Hands Care Services believe every individual has the right to a meaningful, safe and rewarding life and offer the appropriate support and opportunities for people to achieve the aspirations.We invest in our staff teams across the services so that our residents can benefit from the positive environment that this creates. We provide staff training with regular updates, support our staff with regular supervision, encourage openness and honesty, embed values such as dignity and respect and ensure these values are reflected in the high quality support we provide our residents.
We offer a flexible, dynamic and creative service which aims to stabilise young people in mid to long-term placements. Our ethos is deeply rooted in a belief that young people with traumatic home and turbulent care experiences will learn, and display negative behaviour’s. We have to look beyond the behaviours and by providing period of stability and calm, they can have the opportunity to reach their potential for successful independent living. For such young people caring is not always enough, they need professional parenting following the teaching family model, which allows them to grow emotionally, socially and intellectually.
Our service is specific to each young person’s needs as stipulated in their care plan and in consultation with the placing authority. The service aims to meet educational, therapeutic, health, behavioural, cultural, race and identity needs. Education is provided by working in partnership with local schools and college providers.
The arrangement for Statutory Children Looked after Reviews is in accordance with the requirements of the Placing Authority. The service holds regular reviews, which are normally monthly but can be weekly for each child, attended by the Responsible Individual and Registered Managers during which the Managers evaluate the care arrangements and report outcomes in preparation for updating Placement Plans and co-ordinating educational or therapeutic arrangements. Placement plans are updated at least monthly and inform monthly progress reports which are sent to social workers and those with parental responsibility. Social workers can also request to receive a weekly diary of events.
We aim to deliver a service, which provides:-
- A homely and quality residential care provision.
- An opportunity to enhance quality of life for all our young people.
- To achieve positive outcomes as identified within the care plan.
- A satisfying and continuing professional development and a good working environment.